Microsoft 365Connected
Google WorkspaceConnected“About 600 emails a week land in one shared inbox, and every one is routed by hand.”
Head of customer serviceInterview, 2 September
How long does sorting one email take?
Sorting the shared inbox by hand: about 60 hours a week. AI can sort each email and draft the reply, and give about 50 of those hours back.
Where does customer service lose the most time?
Customer email triage60 h → 10 h
AI sorts each email and drafts the reply.
Mortgage file preparation54 h → 27 h
AI gathers the file and flags the gaps.
Client onboarding34 h → 9.4 h
AI checks every document as it comes in.
Supplier invoices28 h → 3.6 h
AI reads each invoice and matches the order.
The company brain.
Everything Grasp learns about how your company works, in one place. It is the heart of the platform.
Scroll to watch it learn
Day one
It starts empty.
Before the first conversation, Grasp knows nothing about how your company works. Every dot is still waiting.
What goes in
First, what you connect.
Microsoft 365 or Google Workspace. Your teams, their roles and the tools in use come in. Only what you connect.
What goes in
Then it listens, and reads.
Our AI agent interviews your organisation for you: the board, a lead in every team, then everyone else. It reads the documents you share.
What it holds
It keeps everything.
Every answer, every document, every tool in use. Each one is kept with who said it and when.
What it holds
Six parts, each with a job.
Like a real brain: one part plans, one knows who does what, one remembers what was said.
What it holds
Now fly in.
Inside, every note is a neuron. The more it is linked, the larger it is.
What it holds
One thing someone said.
With who said it, and when. Nothing in the brain is without a source.
What it holds
Linked to everything it is about.
The team, the tool it names, and the routine it belongs to.
What it holds
It sees the pattern.
Nine conversations describe the same inbox. The brain sees one routine, and where its hours go.
What it holds
It asks what it does not know.
Two people gave different answers. The brain puts the question to the people who can settle it.
What comes out
Ask it anything.
Your question runs up the spine. Every answer shows where it came from.
What comes out
The workflows come out of it.
Every routine it found, with the hours it takes each week.
What comes out
And it proposes how to do them better.
What AI can take over, what stays with your team, and the hours you get back. You decide what gets built.
It never stops learning.
Every sprint adds to it, and nothing is overwritten. The next one starts ahead.